CRITERIA FOR PROMOTION

In the Appeal Petition of our Association, the Hon’ble State Information Commission, Kerala in its order dated 12.1.09 had directed the appellate authority of the KWA (Chief Engineer (HRD&GL) to provide the criteria for promotion as given in the Subordinate service rules. But no action is seen taken sofar.

Rearrangement of Draftsman Gr. I & II

From
The General Secretary
KWA Engineering Staff Association
KWA Quarter No. MK 3/II/B
XII/611, Santo Gopalan Road
Koovappadam, Kochi 682 002.
To
The Managing Director,
Jala Bhavan, KWA,
Thiruvananthapuram.
Sir,
Sub: Rearrangement of the post of Draftsman Gr.I and Gr. II - reg.
Ref: No. KWA/E4 (B)13076/2009 dated 29.10.09 of the MD, KWA, Tvm.

Referring to the above, I am submitting herewith the proposals of our Association for the rearrangement of the post of Draftsman Gr.I and Gr. II under the jurisdiction of the PH Circle, Kochi 11.
The proposals are based on the work load of each Office and to achieve better results to improve the functioning of the KWA. The experiences in the Section Offices are essential to the post of Draftsman Gr.I since which is the immediate feeder category of the Asst. Engineer. As per our proposals the overall strength of Draftsman Gr.I and Gr. II under PH Circle, Kochi 11can be reduced by 5 Nos.
I request that our proposal may please be approved at the earliest.
Thanking you,
Yours faithfully

Ernakulam
04.01.2010 SALIH. K.K.
General Secretary

Customer relations Management

Customer Relations Management
Proposed plan of Action by KWA Engineering Staff Association.

20. Leak rectification

Message directly passed to AE & RC
To be executed rectification works through RC

21. Major Leak
To be executed rectification works through Contractor

22. Disconnection due to non payment

Prepare notice for disconnection by the Ledger Clerk in every month. (Automatically with the help of software)

Issue notice to the consumer through Meter Reader.
If not remitted in time, prepare the list of defaulted consumers & forward to the AE for effecting disconnection.

RC disconnected the connection under supervision of the KWA.

Report the date of disconnection to the AEE for entering in the ledger.

23. Disconnection on request
Received the application in AE office with self reading.
Confirm the reading by the AE & report to the AEE
Prepare final bill based on the reading by the Ledger clerk and issued to the Consumer
Remitted the dues & fees.

(Receipt & disconnection order with the help of software)

Forward disconnection order to the AE.
RC disconnected the connection under supervision of the KWA.
Report the date of disconnection to the AEE for entering in the ledger.

24. Meter Replacement
Report the fault of meter by the Meter Reader,
Prepare notice (with the help of software) and issue to the consumer

Remitted fee and produce test certificate of new meter by the consumer.
Issue direction with certificate to replace the meter to the AE

Meter Repairing Licensee dismantled the defective meter and fitted new one purchased by the consumer.

Report the fitted date with certificate to the AEE for entering in the ledger.

25. Alteration

Received the application in AE office with the support of existing & proposed plan through licensed Plumber.

Feasibility report by the AE to AEE

Remitted the dues, alteration fee & furnished the road cutting sanction if required.

Issue work order for alteration to the AE
Effected the alteration through licensed Plumber & report to the AEE.

26. Ownership change

Received the application with ownership certificate from local body quoting the old & new numbers with self reading in AEE office. Remitted the dues, fee & execute agreement in stamp paper.

27.1 Consumer will be allowed to remit any amount.

28. Blue Brigade

Not practicable using KWA staff.

RC will be capable to arrange a team of workmen in emergency situation.

29. New Water Service Connections
Received the application with ID proof, address proof, ownership certificate & sketch through licensed Plumber in the AE office.
Feasibility report to the AEE
Remitted the connection charges ,furnished the road cutting sanction if required & stamp paper for agreement etc.
Work order to effect the connection to the AE
Licensed plumber effected the connection with the supervision of KWA & issued PIC & meter reading card.
Report the connection date to the AEE.

Remarks on Benchmarking

80% urban coverage is not correct.
Hours of supply is very poor in Western Kochi area. No ground level supply to the most of the areas.

Benchmarks of per capita supply is to be raised from 40 to 500 LPCP.

Separation of Projects & O & M may be provided in the Division / Sub Division levels only.



SALIH. K.K.
General Secretary
KWA Engineering Staff Association

GENERAL SECRETARY IN CHANNEL DISCUSSION

DISCRIMINATION

The KWA has published the seniority list of UD Clerk on 28.10.2008 vide letter No. KWA/JB/E9/13976/2006 Tvm. dated 28.10.2008 with reassignment of seniority with retrospective effect. As per this list, the reassigned date of promotion was arrived considering the date of occurrence of vacancy due to retirement, promotion, death etc. The candidates appointed/advised as LD Clerk on 4/1992 were given retrospective effect promotions on 7/1992. The discriminatory stands are taken against the Draftsman Gr. II & Gr. I in this regard. The criteria adopted for preparing the seniority list of UD Clerk and Draftsman Gr.II & Gr. I are contradictory and discriminatory.

Amazing Wells.....!

General Body Meetings of Association